Terms & Conditions

Everything on our sites,  or used in social media campaigns, including but not limited to Canadian Cosmetic name, product images and descriptions, Site design, the look and feel of the Sites, text, graphics, button icons, images, clips, page headers, trademarks, content, belongs to or is licensed to canadiancosmetic.com, and is protected by international laws, including  and trademarks. 

US and International Orders
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. We are not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Cancellation:

Canadian Cosmetic ships same day - If you wish to cancel an order you must contact us with your order # prior to receiving your tracking #.  

Return Policy
Due to the nature of the product,  neither Canadian Cosmetic nor the Manufacturer accept Returns and do not offer 

We trust that your package has arrived safely. If possible shipping damage occurs keep all original packing materials. Claims must be made within 10 business days to the carrier, CanadaPost. Shipping carriers have no legal obligation to honor your claim unless you follow their procedures. We are happy to assist you in every possible manner in collecting claims for loss or damage.

Note: We are not a whole sale / or resale provider. Your Serums are shipped in a Poly Bubble Envelope. If you wish specific packaging please let us know prior to shipping. Damaged or 'crushed' boxes may occur but this does not effect the security of the product or warrant a refund or replacement.

Refunds.

Eyelash growth products depend on careful, consistent personal application of the individual purchasing. Please do not order if you are allergic to Bimatoprost eyelash products or have had reactions in the past to any lash serum. We do not offer refunds for any reason. We provide this information on many pages including a Link in Product Description for customers review prior to purchase. We want you to be happy so make sure you  have all the information you need prior to purchase.